Terms of Service

Terms of Service

Effective Date: 19th July 2025

Welcome to Kier Photography and Videography. By booking services with us or using our website, you agree to the following terms and conditions. Please read carefully.

1. Booking and Payment

  • If booking via the website, payment is taken in full at the time of booking. The photographer will follow up with available appointment dates.

  • If you prefer to pay a deposit instead, please contact Kier Photography and Videography directly to arrange this.

  • Deposits, where accepted, are non-refundable and will be forfeited in the event of cancellation.

  • Full payment is due before or on the day of the shoot as per the agreed terms.

  • Failure to pay the balance may result in cancellation of the session and forfeiture of any deposit paid.

2. Cancellation and Rescheduling

  • Cancellations made 7 or more days before the shoot will receive a refund of any amount paid minus the depositif applicable.

  • Cancellations within less than 7 days of the shoot are non-refundable, and deposits will be forfeited.

  • Rescheduling requests must be made at least 3 days prior to the scheduled shoot and are subject to availability.

3. Deliverables

  • Deliverables (photos/videos) will be provided as outlined in your quote, typically as high-resolution digital files or via a secure online gallery (e.g., Pic-Time for client galleries).

  • Turnaround time will always be as soon as possible, typically within 1 to 2 weeks of the shoot.

  • Raw footage or unedited images are not normally provided unless explicitly agreed.

4. Client Responsibilities

  • As I specialise in animal photography, clients must inform Kier Photography and Videography of any behavioural or health concerns related to their animals at the time of booking.

  • Clients are responsible for obtaining any necessary permissions for locations or subjects prior to the shoot.

  • Clear and timely communication regarding requirements and preferences is expected.

  • Kier Photography and Videography is not liable for missed shots or unsatisfactory outcomes caused by client non-compliance, unforeseen circumstances, or animal behaviour.

5. Photographer Cancellation or Rescheduling

  • Kier Photography and Videography reserves the right to cancel or reschedule a shoot due to unforeseen personal events, extreme weather conditions, illness, equipment failure, or other circumstances beyond reasonable control.

  • In such cases, clients will be notified as soon as possible and offered alternative dates or a full refund if no suitable rescheduling is possible.

6. Usage Rights and Copyright

  • Kier Photography and Videography retains the copyright to all images and videos produced.

  • Clients are granted a non-exclusive, personal license to use the images/videos for personal, non-commercial purposes unless otherwise agreed.

  • Commercial use, reproduction, or distribution requires written permission and may incur additional licensing fees.

  • Kier Photography and Videography reserves the right to use images and videos for promotional, marketing, and portfolio purposes unless otherwise requested in writing.

7. Limitation of Liability

  • While every effort is made to ensure quality and reliability, Kier Photography and Videography is not liable for any indirect, incidental, or consequential damages.

  • In the unlikely event of loss, theft, or damage to images/videos, liability is limited to the amount paid for the service.

8. Privacy

  • Personal information collected will be handled according to our Privacy Policy.

  • By booking, you consent to the collection and use of your personal data as described.

9. Governing Law

  • These terms are governed by the laws of England and Wales.

10. Contact

If you have any questions about these terms, please contact:

Kier Photography and Videography

📧 Kier@editroom.pro